Awesome service, plus results.

AwePlus is the AI transformation delivery company of Magellan Global. We exist to put AKE to work inside enterprises, and to leave behind teams who can run it.

Who we are

AwePlus grew out of people-and-process services: customer operations, process outsourcing and technology support for companies across Asia-Pacific. That operating background shaped how we work today. We know that a workflow lives or dies with the people who run it, and we design AI deployments around them.

Today we do one thing. We deploy AKE, the Agentic Knowledge Engine developed by Magellan Global with MTRI, inside enterprises in Taiwan, Malaysia, Australia and New Zealand, and we support it in operation. Our name still says what we promise: awesome service, plus results.

Illustration of the AwePlus team in front of the AwePlus logo wall
AwePlus team day in Taipei. Concept illustration.

How we are organised

Every client deployment is led by a forward deployed engineer (FDE) who works inside the client’s team for the length of the engagement. Behind each FDE is a delivery manager in the nearest office and solution and integration engineers in Taipei. Knowledge engineers work with client subject-matter experts in Mandarin, Malay and English. We keep teams small and named: you will know who is accountable for your deployment on day one.

Our role in Magellan Global

Magellan Global is an AI technology and professional services group. Within it, research, platform, people development and delivery are separate responsibilities with clear hand-offs. AwePlus is the delivery responsibility.

Magellan Global

Parent company, headquartered in Singapore. Stewards the AKE platform and its IP, leads GSRP and the group’s enterprise relationships.

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MTRI

Magellan Technology Research Institute, Tokyo. Research and evaluation behind AKE, and the learning content used in GSRP.

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AKE

The Agentic Knowledge Engine: the shared platform for AI applications in knowledge-intensive work.

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AwePlus

The delivery company. We hire the engineers and delivery managers who deploy AKE inside client enterprises and support it in operation.

GSRP and the people we develop

The Global Successor Residency Program is Magellan Global’s flagship programme for nominated successors and key personnel. AwePlus provides a genuine project environment for suitable participants, supervised by our delivery managers, so that learning about AI transformation happens inside a real deployment. Clients may commission implementation separately, with its own scope and fees.

How we operate

We deliver, we don’t advise from a distance

Our forward deployed engineers are in the deployment with your process owners. Recommendations come with the people who will implement them.

We measure before we claim

Every deployment has an evaluation set and a baseline. Results are reported against them, not asserted.

We build for handover

A workflow is finished when your team can run and change it. Documentation, training and capability building are part of the scope.

We keep your information yours

Access, use and retention are defined per engagement. Nothing is pooled across clients or across the group.

Offices

Engineering in Taipei; client services and delivery in Kuala Lumpur, Melbourne and Auckland.

Location details

Taiwan — Taipei

Engineering and delivery centre
10F, No. 50, Fushan Road
Beitou Shilin Science Park, Beitou District
Taipei City 112
Taiwan
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Malaysia — Kuala Lumpur

Client services and delivery, Southeast Asia
Level 22 (A-22-01 & A-22-12), The MET Corporate Towers
20, Jalan Dutamas 2, Kompleks Kerajaan
50480 Kuala Lumpur
Malaysia
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Australia — Melbourne

Client services and delivery, Australia
Level 2, T&G Building
161 Collins Street
Melbourne VIC 3000
Australia
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New Zealand — Auckland

Client services and delivery, New Zealand
50 Albert Street
Auckland CBD
Auckland 1010
New Zealand
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Start with one workflow.

Tell us the process, the people who run it and what you would like to change. We will suggest the right first conversation, with no obligation.